Technical Support: comprehensive service and holistic support

Our mission: to optimize your plant, increase machine and overall plant performance, and optimize mechanical & electronic components.

Technical support from TRAPO: Our specialists are on duty for you worldwide with an optimally-equipped assembly fleet.

Cyclic maintenance
Avoid plant downtime due to spare parts no longer being available! We keep you up to date in the truest sense of the word: In the event of upcoming discontinuation processes, we communicate the availability and production of components – and provide concrete proposals for solutions.
Software Service
The comprehensive TRAPO service includes update services and support.

Comprehensive fault diagnosis via help desk
Direct IT connection for cost-effective, qualified and holistic support
Worldwide deployment: A specialist from our mobile service team departs for the site within 24 hours**

**U.V. entry requirements/crisis regions/dependent on booked service package

Maintenance of third-party robot cells
Regular third-party robot cell maintenance as a guarantee for precision and efficiency. Our factory-qualified specialists take on maintenance orders as system partners of KUKA, among others; regardless of whether we supplied the robots. We recommend the cost-saving, plannable maintenance. In the course of this order, the TRAPO team provides evidence of the current condition, recommendations for optimizations and pending repairs.
Their protective devices help to avoid potential hazards from overrun machines and thus prevent accidents. The overrun time of a machine can change due to wear, for example. On request, we check your safety distances according to EN ISO 13855 – overrun measurement.

Complex plant technologies require comprehensive training: during the FAT (Factory Acceptance Test) at TRAPO or at your site.

Durable equipment from TRAPO proves its reliability for decades. Our retrofits and upgrades include TRAPO’s unique selling points – a fitness concept for power performance in your production.
Retrofit & upgrades enhance existing transport and robotics systems

* depending on the booked maintenance contract as well as entry requirements